Company policy
Shipping Policy
This Shipping Policy explains how shipping and delivery discussions are handled for B2B tire supply inquiries.
B2B Delivery Planning
Shipping for commercial tire products depends on product type, quantity, warehouse availability, destination, freight method, and agreed commercial terms. Because tire orders can involve different weights, pallet counts, delivery appointments, and business documentation, shipping terms are not automatically calculated on this website. Customers should contact our team with product requirements and destination details so that appropriate delivery options can be reviewed.
This website is operated for business-to-business communication. It does not provide instant consumer checkout, and no sale is final until UROTAN TIRE INC. and the customer have confirmed product specifications, commercial terms, availability, delivery responsibilities, and any applicable written agreement.
Freight Terms
Freight responsibilities, carrier selection, delivery timing, insurance, loading requirements, accessorial charges, and risk transfer should be confirmed in written quotation, invoice, purchase order, or contract documents. Depending on the transaction, delivery may be arranged by UROTAN TIRE INC., the customer, a third-party logistics provider, or another agreed party. Any estimated shipping timeline is subject to product availability, carrier schedules, weather, port or warehouse conditions, and other operational factors.
Customers are responsible for providing accurate destination addresses, receiving hours, contact information, dock or liftgate requirements, and any special delivery instructions. Inaccurate information may cause delay, additional charges, refused delivery, or reconsignment expenses.
Inspection And Documentation
Business customers should inspect shipments promptly upon receipt and record any visible shortage, damage, or discrepancy with the carrier when applicable. Photos, delivery receipts, packing records, and written notes may be required to evaluate a freight issue. Failure to document visible concerns at delivery may limit available remedies from carriers or other parties involved in transportation.
The tire market can be affected by product availability, transportation conditions, manufacturer scheduling, regulatory requirements, and changing commercial costs. Website descriptions, images, and price labels are for business evaluation and may be updated as our product programs change. We work to keep information accurate, but the website cannot represent every current size, inventory position, or contract term. Customers should rely on direct written confirmation from our team before making purchasing, resale, fleet maintenance, or operational decisions.
Support
Questions about shipping expectations should be sent to support@urotantireinc.com. Please include company name, product category, estimated quantity, destination city and state, preferred receiving timing, and any warehouse requirements. We will review the information and respond with next steps as part of the B2B quotation process.
Questions about website content, account information, policies, or B2B cooperation can be sent to support@urotantireinc.com. Customers should include their company name, contact person, requested product category, approximate quantity, destination or operating region if relevant, and any required timing. Providing complete information helps us route the inquiry and respond with more useful next steps. We may ask for additional details before issuing a quotation or accepting a commercial arrangement.